I recently ran a poll on my Facebook Group, Salon Team Training, asking ‘what is the number one thing that helps to retain staff’ and

Thank you to my amazing Redken team Haircolor: Suzanne Sturm Photography: Babak and Nico Wardrobe/Styling: Pascal et Jeremie Makeup: Marie Laure Support: Lori Zabel ❤️

Something that came up recently on my Salon Team Training Facebook Group was coaching vs critiquing and the concern around hurting someone’s feelings. I think

Being a salon owner comes with many benefits, and having a great team behind you is a huge win, but an issue that often comes

As the owner or team leader of your salon, you might feel like you’re always preaching about the importance of pre-booking appointments. But when it