
Salon Culture
I recently ran a poll on my Facebook Group, Salon Team Training, asking ‘what is the number one thing that helps to retain staff’ and

Disconnected
Thank you to my amazing Redken team Haircolor: Suzanne Sturm Photography: Babak and Nico Wardrobe/Styling: Pascal et Jeremie Makeup: Marie Laure Support: Lori Zabel ❤️

Coaching vs Critiquing
Something that came up recently on my Salon Team Training Facebook Group was coaching vs critiquing and the concern around hurting someone’s feelings. I think

Dealing with unwilling staff
Being a salon owner comes with many benefits, and having a great team behind you is a huge win, but an issue that often comes

How do I get my new hires to pre-book?
As the owner or team leader of your salon, you might feel like you’re always preaching about the importance of pre-booking appointments. But when it

How do you keep your stylists from feeling left out?
This is a question someone recently asked in the Salon Team Training Facebook group: How do you keep senior stylists from feeling left out when
ep126 Justin Gold
Show Notes Today’s guest brings the perfect blend of heart and business savvy to the salon industry. With a business degree in hand, he helped
ep125 Lauren Gartland
Show Notes Today’s guest is an absolute firecracker in the salon industry and you’ll feel it the moment she starts speaking. Her systems, strategies, and
ep124 – Jay Williams
This is the second time we’ve had the pleasure of welcoming this incredible guest to Headcases, and for good reason. We started with a powerful conversation
ep123 – Celene Dupuis Pt 2
Welcome back to Headcases! Part 1 of our conversation with Celene Dupuis was incredible – she came in strong, busting industry myths and dropping leadership wisdom
ep122 – Celene Dupuis, pt1
Hi, and welcome once again to Headcases. For a long time now I’ve wanted someone on the show who could bust some of the biggest

ep121 – Tippi Shorter Rank
My friends, welcome to another episode of Headcases — and this one’s a good one. My guest is a true powerhouse in the beauty industry. You probably
Salon owners should be growing the business, NOT training new associates. Let Chris handle the heavy lifting!
The ultimate salon education resource stacked with teaching tools for mastering your design and finishing education game.
Complete training for stylists. Confidently take your clients from WHAT I HAVE to WHAT I WANT every time.
