Salon Culture

I recently ran a poll on my Facebook Group, Salon Team Training, asking ‘what is the number one thing that helps to retain staff’ and

Read More »

Disconnected

Thank you to my amazing Redken team Haircolor: Suzanne Sturm Photography: Babak and Nico Wardrobe/Styling: Pascal et Jeremie Makeup: Marie Laure Support: Lori Zabel ❤️

Read More »

Coaching vs Critiquing

Something that came up recently on my Salon Team Training Facebook Group was coaching vs critiquing and the concern around hurting someone’s feelings. I think

Read More »
Salon owners should be growing the business, NOT training new associates. Let Chris handle the heavy lifting!
The ultimate salon education resource stacked with teaching tools for mastering your design and finishing education game.
Complete training for stylists. Confidently take your clients from WHAT I HAVE to WHAT I WANT every time.

ep128 – John Palmieri

Today’s guest is a seasoned salon owner who recently celebrated a diamond milestone—25 years in the business. He now serves as the Director of Business

more >>

ep127 – Chet and Amber Pope

Today’s guests are the husband and wife team from Salon 27 in Mesa, Arizona. They added a virtual element to their consultations that has completely changed their

more >>

ep126 – Justin Gold

Today’s guest brings the perfect blend of heart and business savvy to the salon industry. With a business degree in hand, he helped elevate his

more >>

ep125 – Lauren Gartland

Today’s guest is an absolute firecracker in the salon industry and you’ll feel it the moment she starts speaking. Her systems, strategies, and no-nonsense approach

more >>

ep124 – Jay Williams

This is the second time we’ve had the pleasure of welcoming this incredible guest to Headcases, and for good reason. We started with a powerful conversation

more >>

ep123 – Celene Dupuis Pt 2

Welcome back to Headcases! Part 1 of our conversation with Celene Dupuis was incredible – she came in strong, busting industry myths and dropping leadership wisdom

more >>

Salon owners should be growing the business, NOT training new associates. Let Chris handle the heavy lifting!

The ultimate salon education resource stacked with teaching tools for mastering your design and finishing education game.

Complete training for stylists. Confidently take your clients from WHAT I HAVE to WHAT I WANT every time.