Salon Culture
I recently ran a poll on my Facebook Group, Salon Team Training, asking ‘what is the number one thing that helps to retain staff’ and
Disconnected
Thank you to my amazing Redken team Haircolor: Suzanne Sturm Photography: Babak and Nico Wardrobe/Styling: Pascal et Jeremie Makeup: Marie Laure Support: Lori Zabel ❤️
Coaching vs Critiquing
Something that came up recently on my Salon Team Training Facebook Group was coaching vs critiquing and the concern around hurting someone’s feelings. I think
Dealing with unwilling staff
Being a salon owner comes with many benefits, and having a great team behind you is a huge win, but an issue that often comes
How do I get my new hires to pre-book?
As the owner or team leader of your salon, you might feel like you’re always preaching about the importance of pre-booking appointments. But when it
How do you keep your stylists from feeling left out?
This is a question someone recently asked in the Salon Team Training Facebook group: How do you keep senior stylists from feeling left out when
ep116 – Wayne Grund
Today’s guest on HeadCases is a third-generation hairdresser, a salon owner, and internationally recognized artist with over 40 years behind the chair. In that time, he’s traveled more
ep115 – Tina Black
This week I’m chatting with someone I admire very much as a no-nonsense truth teller who leads with love. She is a published author. She
ep114 – Antony Whitaker
My guest today will tell you that too many people in our industry can’t wait to open a salon, but what they should be excited
ep113 – Kate Owens Heins
“What would you do if a person with autism sat in your chair for a haircut? What if the sounds of the salon triggered an
ep112 – Andrew Finkelstein
This week I’m speaking with a Harvard and Wharton Business School grad and founder of Busy Salons. He is president of Salon Ninja, and the
ep111 – Nicholas French
This week I’m with a great friend who is a 13-time NAHA finalist and winner. His work has appeared in almost every industry magazine in the
Salon owners should be growing the business, NOT training new associates. Let Chris handle the heavy lifting!
The ultimate salon education resource stacked with teaching tools for mastering your design and finishing education game.
Complete training for stylists. Confidently take your clients from WHAT I HAVE to WHAT I WANT every time.