
Salon Culture
I recently ran a poll on my Facebook Group, Salon Team Training, asking ‘what is the number one thing that helps to retain staff’ and

Disconnected
Thank you to my amazing Redken team Haircolor: Suzanne Sturm Photography: Babak and Nico Wardrobe/Styling: Pascal et Jeremie Makeup: Marie Laure Support: Lori Zabel ❤️

Coaching vs Critiquing
Something that came up recently on my Salon Team Training Facebook Group was coaching vs critiquing and the concern around hurting someone’s feelings. I think

Dealing with unwilling staff
Being a salon owner comes with many benefits, and having a great team behind you is a huge win, but an issue that often comes

How do I get my new hires to pre-book?
As the owner or team leader of your salon, you might feel like you’re always preaching about the importance of pre-booking appointments. But when it

How do you keep your stylists from feeling left out?
This is a question someone recently asked in the Salon Team Training Facebook group: How do you keep senior stylists from feeling left out when
ep105 – Benni Tognini
This week’s guest has inspired an entire generation of hairdressers. Benni Tognini is an Australian icon, considered the father of avant garde hairdressing. Benni and
ep104 – Van Council
My guest is an Aveda Global Master and NAHA Master with an impressive list of accolades, including Hairdresser of the Year, Avant-Garde Stylist of the

ep103 – Nick Stenson
As a leading beauty innovator for more than 20 years, Nick Stenson has dedicated his career to creating and advocating for exceptional, inclusive beauty experiences,
ep102 – Charlie Price
Welcome to Headcases. Today’s guest is one of the most recognizable faces in the salon industry. He is a celebrated platform artist and educator, known for mixing

ep101 – Ammon Carver (Repost)
From horse training to hair styling, Ammon Carver joins us to talk about learning to love yourself and your craft, plus his transition from teaching
ep100 – Robert Lobetta
We celebrate our ONE HUNDREDTH EPISODE with one of my true hair heroes. He’s a brilliant hairdresser, editorial stylist, photographer, and industry icon. The former
Salon owners should be growing the business, NOT training new associates. Let Chris handle the heavy lifting!
The ultimate salon education resource stacked with teaching tools for mastering your design and finishing education game.
Complete training for stylists. Confidently take your clients from WHAT I HAVE to WHAT I WANT every time.
