ep 133 – Chris’s Nuggets – Will Skill Model
2:49 Understanding the Will Skill Model 4:12 Training Contributors 7:43 Challenging High Performers 11:49 Addressing Potential Detractors 19:59 Managing Low Performers Hey, friends, in this
ep131 – Elizabeth Faye
I had such a great talk with my guest this week. She is a powerhouse influencer with a mission to elevate and amplify the real life impact
ep 130 Lionel Kearse
Show Notes Welcome to another episode of Head Cases! This week’s guest is a little different from the norm, and his story is one you’ll
ep129 Jamie Wiley
Show Notes Welcome to Head Cases! Today’s guest took an incredible path into the beauty industry, after a five-year stint in the Army, she set her
ep128 John Palmieri
Show Notes Today’s guest is a seasoned salon owner who recently celebrated a diamond milestone—25 years in the business. He now serves as the Director
ep127 Chet & Amber Pope
Show Notes Today’s guests are the husband and wife team from Salon 27 in Mesa, Arizona. They added a virtual element to their consultations that has completely
Salon Culture
I recently ran a poll on my Facebook Group, Salon Team Training, asking ‘what is the number one thing that helps to retain staff’ and
Disconnected
Thank you to my amazing Redken team Haircolor: Suzanne Sturm Photography: Babak and Nico Wardrobe/Styling: Pascal et Jeremie Makeup: Marie Laure Support: Lori Zabel ❤️
Coaching vs Critiquing
Something that came up recently on my Salon Team Training Facebook Group was coaching vs critiquing and the concern around hurting someone’s feelings. I think
Dealing with unwilling staff
Being a salon owner comes with many benefits, and having a great team behind you is a huge win, but an issue that often comes
How do I get my new hires to pre-book?
As the owner or team leader of your salon, you might feel like you’re always preaching about the importance of pre-booking appointments. But when it
How do you keep your stylists from feeling left out?
This is a question someone recently asked in the Salon Team Training Facebook group: How do you keep senior stylists from feeling left out when
Salon owners should be growing the business, NOT training new associates. Let Chris handle the heavy lifting!
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