ep128 – John Palmieri
Today’s guest is a seasoned salon owner who recently celebrated a diamond milestone—25 years in the business. He now serves as the Director of Business
ep127 – Chet and Amber Pope
Today’s guests are the husband and wife team from Salon 27 in Mesa, Arizona. They added a virtual element to their consultations that has completely changed their
ep126 – Justin Gold
Today’s guest brings the perfect blend of heart and business savvy to the salon industry. With a business degree in hand, he helped elevate his
ep125 – Lauren Gartland
Today’s guest is an absolute firecracker in the salon industry and you’ll feel it the moment she starts speaking. Her systems, strategies, and no-nonsense approach
ep124 – Jay Williams
This is the second time we’ve had the pleasure of welcoming this incredible guest to Headcases, and for good reason. We started with a powerful conversation
ep123 – Celene Dupuis Pt 2
Welcome back to Headcases! Part 1 of our conversation with Celene Dupuis was incredible – she came in strong, busting industry myths and dropping leadership wisdom

ep02 – Anna Pacitto
Even if she had to be dragged into her career by her father, a barber and businessman himself, Anna has soared to the highest levels

ep01 – Eric Fisher
Over the last 30 years, Eric Fisher has opened four salons that are repeatedly voted Best Hair Salon in Wichita and named among the Top

Salon Culture
I recently ran a poll on my Facebook Group, Salon Team Training, asking ‘what is the number one thing that helps to retain staff’ and

Disconnected
Thank you to my amazing Redken team Haircolor: Suzanne Sturm Photography: Babak and Nico Wardrobe/Styling: Pascal et Jeremie Makeup: Marie Laure Support: Lori Zabel ❤️

Coaching vs Critiquing
Something that came up recently on my Salon Team Training Facebook Group was coaching vs critiquing and the concern around hurting someone’s feelings. I think

Dealing with unwilling staff
Being a salon owner comes with many benefits, and having a great team behind you is a huge win, but an issue that often comes
Salon owners should be growing the business, NOT training new associates. Let Chris handle the heavy lifting!
The ultimate salon education resource stacked with teaching tools for mastering your design and finishing education game.
Complete training for stylists. Confidently take your clients from WHAT I HAVE to WHAT I WANT every time.
