Salon Culture
I recently ran a poll on my Facebook Group, Salon Team Training, asking ‘what is the number one thing that helps to retain staff’ and
Disconnected
Thank you to my amazing Redken team Haircolor: Suzanne Sturm Photography: Babak and Nico Wardrobe/Styling: Pascal et Jeremie Makeup: Marie Laure Support: Lori Zabel ❤️
Coaching vs Critiquing
Something that came up recently on my Salon Team Training Facebook Group was coaching vs critiquing and the concern around hurting someone’s feelings. I think
Dealing with unwilling staff
Being a salon owner comes with many benefits, and having a great team behind you is a huge win, but an issue that often comes
How do I get my new hires to pre-book?
As the owner or team leader of your salon, you might feel like you’re always preaching about the importance of pre-booking appointments. But when it
How do you keep your stylists from feeling left out?
This is a question someone recently asked in the Salon Team Training Facebook group: How do you keep senior stylists from feeling left out when
ep69 – Damien Carney
This week my guest is a multi award winner, International Stylist of the Year, British Hairdressing Award winner, NAHA winner, and he was lead stylist
ep68 – John Mosley
I’m excited to welcome to Headcases an ambassador for Andis, SalonCentric, Feather, Vagaro, and for L’Oreal Texture of Change. He is a barber extraordinaire and a
ep67 – Jay Williams
You’re going to love this week’s guest. He is an executive coach who helps leaders at every level from small business to Fortune 500 companies
ep66 – Lori Zabel
This week’s guest is a global ambassador for Redken, a multiple NAHA nominee and winner. She has trained thousands of stylists around the world, she
ep65 – Jerilynn Stephens Part 2
For the first time ever, I have a returning guest this week. I had to have Jerilynn Stephens on again to chat about her book
ep64 – Sean Godard
My guest this week is a multiple NAHA winner, a global brand ambassador for Redken, an Ulta Beauty Pro team member, an editorial stylist, and
Salon owners should be growing the business, NOT training new associates. Let Chris handle the heavy lifting!
The ultimate salon education resource stacked with teaching tools for mastering your design and finishing education game.
Complete training for stylists. Confidently take your clients from WHAT I HAVE to WHAT I WANT every time.