Salon Culture
I recently ran a poll on my Facebook Group, Salon Team Training, asking ‘what is the number one thing that helps to retain staff’ and
Disconnected
Thank you to my amazing Redken team Haircolor: Suzanne Sturm Photography: Babak and Nico Wardrobe/Styling: Pascal et Jeremie Makeup: Marie Laure Support: Lori Zabel ❤️
Coaching vs Critiquing
Something that came up recently on my Salon Team Training Facebook Group was coaching vs critiquing and the concern around hurting someone’s feelings. I think
Dealing with unwilling staff
Being a salon owner comes with many benefits, and having a great team behind you is a huge win, but an issue that often comes
How do I get my new hires to pre-book?
As the owner or team leader of your salon, you might feel like you’re always preaching about the importance of pre-booking appointments. But when it
How do you keep your stylists from feeling left out?
This is a question someone recently asked in the Salon Team Training Facebook group: How do you keep senior stylists from feeling left out when
ep139 – Blair Singer
Show Notes Today’s guest is someone very special to me. He has been on Headcases before, and his episode is one of our highest-ranked ever.
ep138 – Ted Gibson & Jason Backe
Show Notes They are more than just hairdressers–they are two true icons of the industry. They’ve owned prestigious bi-coastal salons. They’ve built careers as celebrity
ep137 – Stephen Gomez
Show Notes Welcome to another episode of Headcases! Today’s guest used a word that really stuck with me: flourish. Not just to survive… not even just to
ep136 – Michael Cole
Show Notes 9:06 The Concept of Transformation 15:21 Differences Between Educating Students and Professionals 24:55 The Role of Coaching and Accountability 34:25 The Power of
ep135 – Kelly Cardenas
Show Notes Today’s guest is a top-ranked podcaster, a sought-after keynote speaker, and the creator of The Vibe Method. He came from humble beginnings and rose
ep134 – Steve Reiss
Show Notes Welcome to Headcases! Today we demystify technology in our industry. We’ll look at what can genuinely support your business, and what can actually hurt
Salon owners should be growing the business, NOT training new associates. Let Chris handle the heavy lifting!
The ultimate salon education resource stacked with teaching tools for mastering your design and finishing education game.
Complete training for stylists. Confidently take your clients from WHAT I HAVE to WHAT I WANT every time.