ep51 – Mike Karg
One word sums up my guest this week – ambition! He is, right now, taking exclusive appointments at no less than seven different salons in
ep50 – Drew Schaefering
This week’s guest is a long time friend of mine. He is a New York City-based session artist, a world-traveling brand educator, and a truly
ep49 – Danielle Keasling
My guest this week is Great Lengths USA Executive Artistic Director, L’Oreal Global Artist, Ulta Beauty Prosumer Ambassador, 13x NAHA winner and finalist, 10x Bigshot
ep48 – Elizabeth Faye
I had such a great talk with my guest this week. She is a powerhouse influencer with a mission to elevate and amplify the real life impact
ep47 – Stephen Moody (Repost)
This week’s guest is a NAHA Haircutter of the Year winner, spent 31 years with the Sassoon organization, and is currently John Paul Mitchell’s artistic
ep46 – Johnny Stellato
We’ve got a very close friend of mine this week. He’s the Director of Education of L’Oréal Professional Products Division. He is a leadership team
Salon Culture
I recently ran a poll on my Facebook Group, Salon Team Training, asking ‘what is the number one thing that helps to retain staff’ and
Disconnected
Thank you to my amazing Redken team Haircolor: Suzanne Sturm Photography: Babak and Nico Wardrobe/Styling: Pascal et Jeremie Makeup: Marie Laure Support: Lori Zabel ❤️
Coaching vs Critiquing
Something that came up recently on my Salon Team Training Facebook Group was coaching vs critiquing and the concern around hurting someone’s feelings. I think
Dealing with unwilling staff
Being a salon owner comes with many benefits, and having a great team behind you is a huge win, but an issue that often comes
How do I get my new hires to pre-book?
As the owner or team leader of your salon, you might feel like you’re always preaching about the importance of pre-booking appointments. But when it
How do you keep your stylists from feeling left out?
This is a question someone recently asked in the Salon Team Training Facebook group: How do you keep senior stylists from feeling left out when
Salon owners should be growing the business, NOT training new associates. Let Chris handle the heavy lifting!
The ultimate salon education resource stacked with teaching tools for mastering your design and finishing education game.
Complete training for stylists. Confidently take your clients from WHAT I HAVE to WHAT I WANT every time.