
ep09 – Ann Mincey Jetton
Ann Mincey Jetton is a prominent public speaker and trainer helping tens of thousands of people reduce stress, achieve success, and enrich their lives. Today,

ep08 – Michael Cole
This week’s Headcase has accumulated over 40 years of experience as a stylist, manager, executive chain director, and multiple salon owner. The key to Michael

ep07 – Nick Stenson
As a leading beauty innovator for more than 20 years, Nick Stenson has dedicated his career to creating and advocating for exceptional, inclusive beauty experiences,

The Hiring Process
During the hiring process, it can be difficult to determine the best candidate for your salon. You wonder what steps should be taken to ensure

ep06 – Sam Villa
Whether teaching face-to-face in hands-on classes, on the main stage, or reaching his millions of social media followers, Sam Villa changes people. He won the

Learning Continuum
During a recent discussion on our Salon Team Training Facebook group, we considered the issue of stylists getting stuck in the training process. It’s common

Salon Culture
I recently ran a poll on my Facebook Group, Salon Team Training, asking ‘what is the number one thing that helps to retain staff’ and

Disconnected
Thank you to my amazing Redken team Haircolor: Suzanne Sturm Photography: Babak and Nico Wardrobe/Styling: Pascal et Jeremie Makeup: Marie Laure Support: Lori Zabel ❤️

Coaching vs Critiquing
Something that came up recently on my Salon Team Training Facebook Group was coaching vs critiquing and the concern around hurting someone’s feelings. I think

Dealing with unwilling staff
Being a salon owner comes with many benefits, and having a great team behind you is a huge win, but an issue that often comes

How do I get my new hires to pre-book?
As the owner or team leader of your salon, you might feel like you’re always preaching about the importance of pre-booking appointments. But when it

How do you keep your stylists from feeling left out?
This is a question someone recently asked in the Salon Team Training Facebook group: How do you keep senior stylists from feeling left out when
Salon owners should be growing the business, NOT training new associates. Let Chris handle the heavy lifting!
The ultimate salon education resource stacked with teaching tools for mastering your design and finishing education game.
Complete training for stylists. Confidently take your clients from WHAT I HAVE to WHAT I WANT every time.
