
Salon Culture
I recently ran a poll on my Facebook Group, Salon Team Training, asking ‘what is the number one thing that helps to retain staff’ and

Disconnected
Thank you to my amazing Redken team Haircolor: Suzanne Sturm Photography: Babak and Nico Wardrobe/Styling: Pascal et Jeremie Makeup: Marie Laure Support: Lori Zabel ❤️

Coaching vs Critiquing
Something that came up recently on my Salon Team Training Facebook Group was coaching vs critiquing and the concern around hurting someone’s feelings. I think

Dealing with unwilling staff
Being a salon owner comes with many benefits, and having a great team behind you is a huge win, but an issue that often comes

How do I get my new hires to pre-book?
As the owner or team leader of your salon, you might feel like you’re always preaching about the importance of pre-booking appointments. But when it

How do you keep your stylists from feeling left out?
This is a question someone recently asked in the Salon Team Training Facebook group: How do you keep senior stylists from feeling left out when
ep74 – Ronit Enos
I’m really excited about today’s guest. She learned how to build and lead teams as a sergeant in the Israel Defense Forces. Her seven-figure Maxime

ep73 – Michelle O’Connor
This week on Chris Baran’s Headcases, I sit down with Michelle O’Connor: educator, 5-time NAHA winner, and Artistic Director for Matrix. Michelle is a leading
ep72 – Blair Singer
My guest this week is my mentor, my teacher, and my friend. He has trained hundreds of thousands of people around the world, and is

4 Pillars of Salon Culture: Building a Team that Lasts
Have you ever hired a talented stylist who turned out to be not the right fit for your salon? It happens to the best of
ep71 – Lindsey Olson
This week we have a formidable stylist. She is a global educator for Redken, a Sam Villa ambassador, and a member of the Redken/Mizani Texture
ep70 – Giovanni Giuntoli
He is a top editorial stylist frequently to be found on set, styling for top magazines like Glamour, Cosmopolitan, Lucky, and Oprah Magazine. He’s a
Salon owners should be growing the business, NOT training new associates. Let Chris handle the heavy lifting!
The ultimate salon education resource stacked with teaching tools for mastering your design and finishing education game.
Complete training for stylists. Confidently take your clients from WHAT I HAVE to WHAT I WANT every time.
