
Salon Culture
I recently ran a poll on my Facebook Group, Salon Team Training, asking ‘what is the number one thing that helps to retain staff’ and

Disconnected
Thank you to my amazing Redken team Haircolor: Suzanne Sturm Photography: Babak and Nico Wardrobe/Styling: Pascal et Jeremie Makeup: Marie Laure Support: Lori Zabel ❤️

Coaching vs Critiquing
Something that came up recently on my Salon Team Training Facebook Group was coaching vs critiquing and the concern around hurting someone’s feelings. I think

Dealing with unwilling staff
Being a salon owner comes with many benefits, and having a great team behind you is a huge win, but an issue that often comes

How do I get my new hires to pre-book?
As the owner or team leader of your salon, you might feel like you’re always preaching about the importance of pre-booking appointments. But when it

How do you keep your stylists from feeling left out?
This is a question someone recently asked in the Salon Team Training Facebook group: How do you keep senior stylists from feeling left out when

ep33 – Andrew Finkelstein
This week I’m speaking with a Harvard and Wharton Business School grad and founder of Busy Salons. He is president of Salon Ninja, and the

ep32 – Matty Conrad
This week’s guest is GQ’s “Coolest Barber on Instagram”, a 4-time winner of Canadian Men’s Hairdresser of the Year, and has worked behind the scenes

ep31 – Jayson Morgan
My guest this week owns multiple salons, he is a lead educator, and he provides solutions to salons looking to level up. And in his

ep30 – Antoinette Beenders
This week’s guest is the Global Creative Director and Senior Vice President of Creative for Aveda. She is a winner of British Hairdresser of the

ep29 – Damien Carney
This week my guest is a multi award winner, International Stylist of the Year, British Hairdressing Award winner, NAHA winner, and he was lead stylist

ep28 – George Garcia
Today’s guest is one of the most brilliant educators and colorists I know. He is a global artist with Redken, and a lead colorist on
Salon owners should be growing the business, NOT training new associates. Let Chris handle the heavy lifting!
The ultimate salon education resource stacked with teaching tools for mastering your design and finishing education game.
Complete training for stylists. Confidently take your clients from WHAT I HAVE to WHAT I WANT every time.
