The Hiring Process

During the hiring process, it can be difficult to determine the best candidate for your salon. You wonder what steps should be taken to ensure a successful hire. As the leader of a salon team, it is important to approach hiring with a strategic mindset, much like a coach selecting players for a sports team.

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Learning Continuum

During a recent discussion on our Salon Team Training Facebook group, we considered the issue of stylists getting stuck in the training process. It’s common for stylists to become fearful or bored and halt their progress, particularly when trying to learn a new and challenging skill. To illustrate the learning journey and how to reach

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Chris Baran’s Headcases

Our hair heroes seem so successful, so famous, so much larger than life — so far from theirearliest days as a cosmetology school graduate. Imagine you could sit down with yourheroes and ask them “How’d you learn that?” Chris Baran asks his legendary guests howthey got started, who were their mentors, what were the big

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Salon Culture

I recently ran a poll on my Facebook Group, Salon Team Training, asking ‘what is the number one thing that helps to retain staff’ and the number one answer was Culture. As a business owner, you can probably think of many reasons why culture is so important and I’m going to share with you the

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Disconnected

Thank you to my amazing Redken team Haircolor: Suzanne Sturm Photography: Babak and Nico Wardrobe/Styling: Pascal et Jeremie Makeup: Marie Laure Support: Lori Zabel ❤️ Read the full article and see the collection at FOCUS on HAIR

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Coaching vs Critiquing

Something that came up recently on my Salon Team Training Facebook Group was coaching vs critiquing and the concern around hurting someone’s feelings. I think we’ve all been there: you’re trying to help someone, and they get defensive or and can’t take the criticism. It’s tough, but it doesn’t have to be! Coaching First of

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Dealing with unwilling staff

Being a salon owner comes with many benefits, and having a great team behind you is a huge win, but an issue that often comes up on my Salon Team Training Facebook group is dealing with staff who have become lazy or unmotivated. Nobody wants to fire their staff, and I get it: it’s a

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